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Some of our websites, for example, will have additional privacy information that is unique to that website, or some stores will post additional privacy information that is relevant to that store or case.
ItsBigBuy needs the personal details of the customer to make the flow of the process smoother and errorless. We ask for your
After the user completes the registration process and produces a login and password, by logging in to the Personal Account Board, he / she will be given the chance to change the password, review his / her profile or add other personal information. Additional information can only be collected through Company-led surveys after customer approval.
However, if you get any call or contact from unofficial number claiming it to be us, we strongly recommend you to DO NOT provide any personal details.
Under the GDPR (General Data Protection Regulation), we protect and process all the information supplied by our customers. Only when we are provided with your full permission we proceed to handle and/or process any sensitive details about you electronically. The information collected is in the form of emails, phone and instant messages, and during the phase flow, the sole objective of requiring this data is to contact you in case of any confusion during the process.
Until your permission no longer exists, we have the right to access and process your information under the same policy.
We do not share your information with any third party for any reason, with the exception of restricted editing and proofreading instances, through services contracted by ItsBigBuy. The third party must have signed a legally binding NDA (non-disclosure agreement) if this happens.
We receive the information provided on the contact forms through email. The provided information will be kept on our website host servers, fully protected.
The information we collect includes:
ItsBigBuy will delete your personal data from the databases no later than 5 years from the last time you used the website.
We only keep your data for this login to ensure that you do not have to fill order form every single time you purchase from us. However, during this period of inactivity from your side we strictly keep your information confidential.
You have the right to access all of the details we have about you. To secure the data and to ensure that it is not exposed to unauthorized parties, requests must be submitted in writing and proof of identity is required.
If you feel that any personal information we have about you is inaccurate or incomplete, you have the right to request that this information be viewed, rectified, or removed.
In the event that you wish to complain about how we have handled your personal data, please contact in writing to ItsBigBuy. We will then look-into your complaint and work with you till the matter is resolved.
Please contact ItsBigBuy in writing if you wish to complain about how we have dealt with your personal details. Then we're going to look at your issue and work with you before the matter is resolved.
The business can also use "persistent" or "memory-based" cookies that stay on the computers of the customer until they are removed.
To improve the overall customer experience and the quality of services rendered, the business has the right to extract and store IP addresses.
Upon your decision, you can handle or delete any cookies.
In all of the situations mentioned above, the organization is not responsible for ensuring that the website works correctly and that the user experience is right.
You can contact our customer support to explain confusions about any laws and can talk directly to the customer representative. You can call us directly or even give us an email with your order. As soon as possible, we promise to contact you and clear your confusions fully.